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The Ombudsman's Office of Frente Corretora de Câmbio aims at an agile and effective solution to situations in which the clients are not satisfied with the response to their complaints. The channel is focused on the analysis and resolution of such situations that were not solved through the usual points of customer service.

0800 774 2006

All locations


Work hours: Monday to Friday, from 9am to 6pm.

Ombudsman report 01/2018

Ombudsman report 02/2018

Ombudsman report 01/2019

Ombudsman report 02/2019

Write to our Ombudsman
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